Delivery



What delivery options do you offer?


Please use our delivery table to see which countries we deliver to:

Between Thursday October 22nd and Monday November 2nd 2009 all UK next day delivery orders will be sent via UPS

Delivery zone Delivery charge Delivery countries Delivery carrier Delivery time
UK £10 United Kingdom Royal Mail next day delivery Next day (orders placed before 1pm on a working day)
Europe zone 1 £20 Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain and Sweden UPS 3-5 working days
Europe zone 2 £30 Bulgaria, Czech Republic, Cyprus, Estonia, Greece, Hungary, Latvia, Malta, Poland, Romania, Slovakia and Slovenia UPS 5-7 working days

When will I receive my order?


We aim to deliver items by the next working day to the UK (where the order is placed before 1pm), 3-5 working days within Europe Zone 1 countries and in 5-7 working days to Europe Zone 2 countries. Delivery times are contingent upon all purchased items being in stock and that payment has been approved and the billing and delivery addresses verified.

How much does delivery cost?


A single delivery charge applies to each order, regardless of how many items it contains: £10 for UK Next Day delivery, £20 for Europe Zone 1 delivery and £30 for Europe Zone 2 delivery. Please refer to the delivery table above to see which zone your dispatch country is in. If your delivery is to a destination outside the EU, import duty and other local charges may be levied by the country to which your order is being delivered. These charges vary from country to country and will be borne by you.

What if I'm not at home to receive the delivery?


For added security all deliveries must be signed for. For UK orders, if there is no one at your chosen delivery address, the carrier will leave you a card with details of your local sorting office where you can collect your order. For European orders, the carrier will attempt delivery up to three times, each time leaving you a card with details of your local sorting office and a tracking number. Your order can then either be collected or you can rearrange delivery. If after 3 attempts, your order is not collected it will be returned to Burberry as the sender.

Where do you deliver?


We currently offer delivery to addresses in the following countries:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom (excluding the Channel Islands).

Please refer to the delivery table above to see which zone your dispatch country is in. If your delivery is to a destination outside the EU, import duty and other local charges may be levied by the country to which your order is being delivered. These charges vary from country to country and will be borne by you.

Can I send a gift to an address other than my own?


Burberry is able to deliver to other addresses. Orders from the website can be delivered anywhere in mainland UK (excluding the Channel Islands) and also to the European countries listed above.

Do you ship to multiple delivery addresses?


Presently you can ship your online order to only one location. During the checkout process, you will be asked to select the delivery address for your order. We realise that your order may include gifts that require shipping to several different locations. To do this you will be required to place separate orders for each address you wish to ship to. Should you require assistance to do this you can contact our Customer Service representatives who will gladly assist you with your order request.